HEADLINE PARTNER
KEYNOTE SPEAKER
Sarah Furness
MA Cantab RAF, Helicopter Pilot
Sarah Furness, MA Cantab RAF, Helicopter Pilot, Keynote Speaker, Bestselling Author
After graduating from Cambridge University, Sarah followed her dream to become a combat helicopter pilot in the RAF. As a Squadron Leader she led on operational combat tours in Iraq and Afghanistan and she was the first female helicopter pilot to fly and lead UK Special Forces missions in Iraq.
Sarah is the No1 Best Selling author of TWO books; FLY HIGHER – train your mind to feel as strong as you look AND THE UNI-TASKING REVOLUTION: Focus on what really matters, get stuff done, waste less time. She has a young son who she adores and who keeps her on her A game.
During her experiences both at home and at war, Sarah made two important discoveries:
Resilience and performance under pressure is NOT instinctive
Humans have a remarkable ability to lead under pressure – when they know how!
She now has ONE mission. To share the secret to outstanding resilience, performance and courage “under fire”.
The Secret to Outstanding Resilience, Performance and Courage Under Fire
After hearing Sarah’s stories, you will walk away with performance, leadership and resilience techniques that are backed by science, proven in combat and immediately transferable into the workplace. She is fluent in “alpha male” and whilst she takes her work seriously, she doesn’t take herself too seriously.
Key Takeaways:
- Fly the aircraft – focus on what really matters to reduce stress and increase productivity
- Train hard, Fight easy – the secret to performance under pressure and how to make it all look easy
- How to outgrow the competition – why leaders can and should embrace failure
- Resist distractions and overcome your mindset barriers that prevent you from performing at your best
- Identify your highest-impact tasks and prioritise effectively when everything seems important
Mastering Client Retention in Recruitment: Strategies for Long-Term Success
In today’s competitive recruitment landscape, client retention is more important than ever. This session will explore the essential strategies that recruitment leaders can employ to keep clients loyal and engaged.
Attendees will gain insight into building meaningful relationships, learn four actionable steps for improving client retention, and understand how to assemble the right team to implement these strategies effectively.
With client retention being a top priority for agencies in 2025, this presentation will provide the tools needed to stand out in a crowded market and ensure a steady stream of business.
MATT GALLIVAN
Head Of Sales, Jobadder
Mastering Client Retention in Recruitment: Strategies for Long-Term Success
In today’s competitive recruitment landscape, client retention is more important than ever. This session will explore the essential strategies that recruitment leaders can employ to keep clients loyal and engaged.
Attendees will gain insight into building meaningful relationships, learn four actionable steps for improving client retention, and understand how to assemble the right team to implement these strategies effectively.
With client retention being a top priority for agencies in 2025, this presentation will provide the tools needed to stand out in a crowded market and ensure a steady stream of business.
MATT GALLIVAN
Head Of Sales, Jobadder
WORKSHOP HOSTS
Jamie Burrows
Martin Bramall
Dave Jenkins
Katey Horne
Rebecca Shannon
In Partnership With
HEADLINE PARTNER
Supported By
Your Marketing Needs is a full-service marketing agency that specialises in helping recruitment businesses.
We offer a variety of services, including fractional marketing directors, baseline marketing teams, and digital marketing.
We also have a team of experienced professionals who can help you with all your marketing needs.
Keybridge IT Solutions provides expert IT support and solutions to businesses in London & the South East. We offer managed services, cloud solutions (Azure, 365), cybersecurity, and more. Our experienced team ensures your IT infrastructure is secure, reliable, and supports your business growth.
Jamie Burrows – I’m a recruitment specialist with 20+ years of experience across diverse sectors. As a NLP Master Practitioner, I empower recruitment professionals with innovative training and coaching. My mission: to enhance performance and drive success through personalized development
Idibu is a job distribution platform that helps recruiters save time and improve their candidate management. It offers a variety of features, such as the ability to post jobs to multiple job boards with a single click and to track the progress of each application. idibu also has a number of integrations with other platforms, such as applicant tracking systems and CRM systems.
